Drive-Thru Medicine

Is this the way of the future?  We will get our medical care in a similar fashion as we get our Big Mac?  So you think that is a crazy question, eh?  But in a recent article in Time Magazine written by Jeffery Kluger:

Doctors are having a hard go of things. Squeezed by falling reimbursements, soaring malpractice insurance and punishing patient loads, they shouldn’t have much to fear from the likes of Wal-Mart. But the fact is, the greeter in the red vest is increasingly going toe-to-toe with the doctor in the white coat – and winning – thanks to the growing phenomenon of retail health clinics.

There are roughly 1,000 clinics now operating in the U.S., offering acute care for such routine problems as throat infections and earaches as well as providing diabetes and cholesterol screenings, routine checkups and vaccinations. The fees are low – and conspicuously posted; nearly all of the clinics treat both the insured and uninsured, and there is little or no waiting time. With 50 million Americans lacking health insurance and family budgets collapsing under the weight of medical costs, what’s not to like about the clinics?

Plenty, say physicians associations, whose members warn that clinics – which are typically staffed by nurse practitioners and are positioned in stores that also sell prescriptions – will be inclined to misdiagnose and overprescribe. Worse, they are not built to provide long-term care for chronic conditions such as hypertension, and they threaten the ideal of a lasting doctor-patient relationship, denying consumers a so-called “medical home.”

The studies, which took months to compile, were based on the performance of the 982 retail clinics that existed in the U.S. as of August 2008 – a tenfold increase since 2006. While that proliferation is impressive, as with much else in the health-care system it doesn’t necessarily mean equal access to care. Clinics exist in only 33 states, and in those that have them, an overwhelming 88.4% are in urban areas. Just 10.6% of the U.S. population lives within a five-minute drive of a clinic, and 28.7% lives 10 minutes away. The South is better served than the Midwest and West, and all three regions are better served than the East. Just five states (Florida, California, Texas, Minnesota and Illinois) are home to 44% of all American retail health clinics.

If the results are any indication, the next time you have a routine medical need, you should probably make haste to a clinic. On a quality scale of 0% to 100%, the clinics finished first with a 63.6% while urgent-care centers and doctor’s offices followed within a couple of points. Habitually overcrowded emergency rooms came in last at a distant 55.1%. When it came to fees, the results were even more dramatic. For the various kinds of services studied, the average visit to a retail clinic cost $110, versus $156 for urgent care and $166 for a family doc. As for ERs? A cool $570. While even $110 for a clinic visit seems pricey, that is only the average for the three procedures studied. Minute Clinic, the industry leader with 514 outlets, charges just $62 for a minor illness or injury exam and $20 to $66 for a wellness or prevention visit.

There are pros and cons to the retailing of medical care, but the best question I would like to ask is…..is this the future of health care and where would any reform from Washington likely effect the industry?

One thought on “Drive-Thru Medicine

  1. The complaints of the medical establishment echo what we heard about the loss of continuity of care when Urgent care facilities opened.

    It’s a sore throat, it ain’t rocket science!

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